Senior Technical Writer with 15+ years crafting SaaS, API, and SDK documentation that users actually want to read — structured for both humans and AI.
Senior Technical Writer
Senior Technical Writer
I help SaaS teams bridge the gap between complex technology and the people who use it. With over 15 years of experience, I design documentation ecosystems — not just documents — that guide users from first install through advanced configuration, with zero friction.
My work spans end-user guides, API references, SDK walkthroughs, and Doc-as-Code pipelines that integrate seamlessly with engineering workflows. I also lead content strategy and information architecture initiatives, identifying technical gaps before they become support tickets.
I bring a modern lens to docs: content structured in semantic chunks that are optimised for search engines, AI assistants, and human readers alike — aligning with emerging SEO and AEO best practices.
A full-stack approach to documentation — from strategy and architecture down to every sentence.
End-to-end documentation for SaaS products: installation guides, configuration walkthroughs, feature references, and release notes — written for real users, not internal developers.
Developer-grade API references and SDK guides — structured with OpenAPI specs, code samples, authentication flows, and error handling references that developers bookmark, not ignore.
Docs that live where engineers work: Markdown + Git + CI/CD pipelines. I design and implement automated documentation workflows that keep content in sync with every product release.
Defining the documentation roadmap for entire product lines — from content audits and gap analysis to taxonomy, versioning strategy, and documentation governance frameworks.
Structuring documentation so user personas find the right answer on the first click. I map user journeys, build IA models, and validate navigation with real user feedback.
Writing content in semantic, modular chunks — structured for both search engine indexing and AI retrieval (AEO). Docs that answer questions directly, whether the reader is human or an AI assistant.
Technologies and domains I work with day-to-day.
Real-world documentation projects showcasing Doc-as-Code workflows, API references, SDK guides, and structured authoring pipelines.
SaaS · Cloud Platform · MkDocs
Product documentation for a cloud-based SaaS platform. Covers platform setup, user workflows, administration, troubleshooting, and structured release-ready content hosted through GitHub Pages.
DevOps · Doc-as-Code · MkDocs
End-to-end documentation for a production-grade Kubernetes deployment platform. Covers cluster setup through monitoring and secrets management — built with MkDocs Material and hosted via GitHub Pages.
Developer Portal · DITA · Docusaurus
A structured DITA-to-Markdown documentation pipeline powering a full Connected Car developer portal. Built with Docusaurus v3 and demonstrates how DITA topics, tasks, and API references can be delivered as a modern static site.
Industrial IoT · SDK Docs · Open Source
SDK documentation for Kognifai — KONGSBERG's open industrial digital platform. Covers the full ecosystem: IoT connectivity, the Galore time-series database, and the Poseidon Next web framework for building industrial applications.
Whether you need a single doc revamp or an end-to-end documentation strategy, let's talk about how I can help your team ship clearer, smarter content.